Thinking about becoming a Wetherspoons Bar & Floor Associate? This role involves serving drinks, taking orders, keeping the bar and floor clean, and ensuring great customer service.

Whether you’re looking for a full-time job or a flexible part-time role, this position offers hands-on experience in a fast-paced pub environment.

In this guide, we’ll cover the key responsibilities, skills required, and what to expect when working as a Bar & Floor Associate at Wetherspoons.

Wetherspoons Bar and Floor associate

As a bar and floor associate at Wetherspoons, your main job is to deliver friendly and efficient customer service. Whether you’re working behind the bar or on the floor, your goal is to create a warm and welcoming atmosphere for all customers. 

As a bar and floor associate at Wetherspoons, being friendly and having good communication skills are super important. You’ll be part of the bar and floor teams, serving things like coffee, breakfast, shooters, and cocktails.

Every week, the teams pour and serve over 10 million drinks, that’s a lot! You might talk to customers face to face or take orders through the Wetherspoon app.

From my experience, the job is fun and keeps you busy. Plus, if you work late between midnight–5.59am, you get paid an enhanced rate, which makes those late hours worth it!

You can also check Wetherspoons Staff Jobs here.

Your role: at a glance

For this position, it provides a brief summary of key responsibilities such as:

• To provide excellent customer service.
• To serve food and drinks according to the required specifications.
• At Wetherspoon, a Bar & Floor Associate follows standard operating procedures (SOPs) and company policies to maintain a clean, safe, and legal workplace. Your role involves serving customers, handling drinks, clearing tables, and ensuring everything runs smoothly while adhering to SOPs for efficiency.

What are the salary packages at Wetherspoons?

The table below presents the salary packages for recent job opportunities at Wetherspoon.

Jobs	Salary Per Hour
Kitchen Staff	£11.64
Bar and Floor associate	£11.54
Overnight Kitchen Staff	£11.64
Hotel receptionist	£9
Maintenance Associate	£13.00
Cleaner	£10

How can I apply for a job at JD Wetherspoon?

You can submit your application for Wetherspoon jobs either online or directly at the pub.

Apply Online

• Open your browser and visit Wetherspoons official website.
• Click on “Search For Jobs.”
• Choose a job and click the “Apply” button.
• Carefully read the terms and conditions.
• Click the “Save and Continue” button.
• Fill in your personal information in the required fields and click “Save and Continue” again.
• Upload your CV and, if applicable, check the box indicating you are already employed at Wetherspoon.
• Complete the application process, and you will receive a notification shortly.

Apply At Pub

• Go to the nearest Wetherspoon pub.
• Ask the manager if there are any job openings.
• If a vacancy is available, complete your application online on the Wetherspoon website.

Essential requirements:

No prior experience? No problem! Wetherspoons will provide full training to teach you everything you need to know to succeed in this role. But there are a few essential requirements you’ll need to start:

• You must have the legal right to work in the UK or ROI and show proof of this. Since the company is based in these places, you need to meet these rules before starting your job.
• You need a bank account in your own name, and it must be based in the UK or ROI, as the company operates in these countries.
• To succeed in this job role, you must understand and converse in English, as it’s the main language used. This helps you complete your training and carry out all duties associated with the position smoothly.
• You must have a fixed place of residence within a reasonable travelling distance to your place of work to ensure you can reliably attend shifts on time.
• Basic IT skills

About you:

• To thrive in your role at Wetherspoon, you should demonstrate passion and enthusiasm for great customer service and show your commitment to the pub environment.
• You should have the ability to manage time well and prioritise tasks to keep up in a busy workplace.
• Having a friendly nature and the ability to develop good communication skills will help you work well with customers and teammates.
• You need to remain calm while working in a fast-paced environment to handle tasks smoothly.
• You must adhere to Wetherspoon’s appearance standards to maintain a professional look at work.
• You will receive regular feedback from the management team to help you achieve your goals, with agreed actions for improvement.
• Be honest, trustworthy and respectful.

A day in the life:

• At Wetherspoon, you will work as a team to help the business achieve its goals. The company mission statement is to run the best pub operations in the world. By doing things the right way and following CQSMA standards, you help keep the pub running well and most profitable.
• You will deliver high standards in Cleanliness, Quality, Service, Maintenance, and Atmosphere to ensure a great experience for customers.
• You should create a welcoming environment by interacting with customers, greeting them with a friendly hello, offering great service, and saying thank you and goodbye as they leave.
• You will build, maintain, and enhance customer relations by recommending fantastic products and providing consistent, good performance to encourage loyalty.
• You should be aware and knowledgeable about promotions, events, and new products in the pub, while also seeking support when required.
• You will receive and deliver customer orders both face to face and through the app, while achieving service standards within set times. When it comes to the sale of alcohol, it is not applicable to those under 18.
• You should respond to customer feedback in a positive and helpful manner, seeking support when required. For complaints, involve the management team to ensure the best resolution.
• You should take pride in maintaining the highest standards of cleanliness by adopting a clean as you go philosophy.
• You will carry out any reasonable task requested by the management team to meet the needs of the business.

Training and Development:

• You must complete the Associate Training Programme, including ongoing online training, and finish all associated tasks within the stated timeframes.
• You should attend and actively participate in regular team meetings and training sessions to stay updated and improve your skills.
• You should generate and share ideas for improvements in the pub and across the company to help enhance operations.
• You will work as a buddy to support and train new associates, helping them settle into their roles.
• You should embrace change at the pub to adapt and grow with Wetherspoon.
• You should strive to achieve everything in the Wetherspoon action plan to meet company goals.

Career Opportunities:

As an associate, we are not expecting you to manage, motivate, or lead the team. However, if you would like to progress within Wetherspoon, our award-winning training programme offers you the skills and knowledge you will need to proceed and succeed.

Talk to your Pub Manager about available opportunities, which may include:

• Wetherspoon apprenticeship academy
• Cross-training into a different role (hotel/kitchen)
• Team leader training programme
• Shift leader academy
• Management academy
• People management academy 
• Pub manager academy

You will learn new things, have your efforts recognised, and gain skills that will last forever.

Conclusion

In conclusion, Working as a Wetherspoons Bar & Floor Associate is a great way to learn new skills and gain experience in a fast-paced environment. The job includes serving customers, following company rules, and keeping the workplace clean and safe.

Many people find the hiring process easy, with a 72.8% positive interview experience and a low difficulty rating of 2.06 out of 5. Employees have given J D Wetherspoon a 3.5 out of 5 rating, with 59% recommending it to a friend.

The role also offers training to help you improve, and if you want to progress, there is an award-winning training programme to support your growth.

Frequently Asked Questions

Q. What do floor staff do at Wetherspoons?

Floor staff at Wetherspoons provide excellent customer service, serve food and drinks to the correct specification, and adhere to Wetherspoon standard operating procedures (SOPs) and company policies. They also maintain a clean, safe, and legal workplace to ensure a great experience for both customers and staff.

Q. What does a bar floor staff do?

Bar floor staff supports the efficient service of food and drink to visitors, including theatre patrons, while maximising sales. They also make sure all health, safety, hygiene, and licensing regulations are met.

Q. Is it hard to get a job at Wetherspoons?

According to Glassdoor users, the interview experience at J D Wetherspoon is rated 72.8% positive, with a difficulty rating score of 2.06 out of 5. This means the hiring process is not too difficult, with the highest level of difficulty being fairly low.

Q. Is floor staff a waiter?

Floor staff are not exactly waiters, but they do similar tasks. They are employed in restaurants, cafes, cafeterias, and even fine-dining chains to provide support, clear dirty tableware, set tables, and assist in delivering food to patrons.

Q. Is Wetherspoons a good job?

According to Glassdoor users, J D Wetherspoon has an overall rating of 3.5 out of 5, based on 6,205 reviews from employees who shared their experiences anonymously. About 59% recommend working there to a friend, and 45% have a positive outlook on the business.